Customer Service Representative Job at Banque Misr - وظيفة ممثل خدمة عملاء بنك مصر

 Customer Service Representative Job - Banque Misr

Core Responsibilities:

• Serve customers by completing account transactions.

• Ensure all transactions are aligned with latest Banque Misr policies and procedures, this includes alignment with compliance and KYC standards set by the bank.

• Execute variety of transactions and services which include accepting payments for different types of accounts, cashing checks, checking account balances, transferring funds.

• Identify Sales Referrals

• Ensure that cash drawer is balanced with the settlement sheet and recover any shortages/overages.

 

Job Requirements

• Experience: 0-3 years in banking services at branch network
• University degree (Graduation year: from 2022 – 2024)
• Minimum graduation grade: Good
• English language proficiency
• Excellent command of PC skills especially (MS Office)
• Have good Soft Skills (Communication and Presentation skills)
• Never been tested by Banque Misr
• No Relatives till 3rd degree
• All over Egypt

 To Apply:

https://www.linkedin.com/jobs/view/4152770290

About Banque Misr

Banque Misr (BM) was established in 1920 by the pioneer economist and financial expert Mohamed Talaat Harb Pasha, who spearheaded the concept of investing in national savings and directing them toward economic and social development. Thus, Banque Misr was established as the first wholly Egyptian-owned bank.

 

Banque Misr has funded many businesses spanning across multiple domestic sectors, such as: textiles, insurance, transportation, aviation, entertainment, and filmmaking. Currently, BM owns shares in 157 companies across different fields, ranging from finance, tourism, housing, agriculture and food, and communication and information technology.

 

A true pioneer in the region, Banque Misr became the first bank in Egypt and North Africa to comply with PCI data security standards, upon obtaining the latest version of the global Payment Card Industry Data Security Standard (PCI DSS 3.2.1) certification. Utilizing the latest technology in the banking sector, Banque Misr is constantly looking to expand customer access to banking services. Today, Banque Misr is proud to offer one of Egypt’s largest ATM networks, located across all areas of Egypt.

 

Banque Misr’s role is visible in all economic fields due to its geographic outreach. The bank has more than 20,000 employees, serving a large base of more than 13 million clients in Egypt, with a total paid-up capital amounting to EGP 15 billion.

 

The bank has more than 800 electronically integrated local branches located nationwide to provide the best and most accessible services to customers. Banque Misr also values its regional and international presence, which includes its five branches in the United Arab Emirates and one in France. In addition, the bank’s international presence includes subsidiaries in Lebanon and Germany, as well as representative offices in China, Russia, South Korea, and Italy and a global network of correspondents.