Customer Service Officer Job - ALEXBANK
Job Duties
Assist bank customers in banking-related activities through understanding the customers’ needs and promote bank services and products.
Carry out the Account opening/closing ensuring that all customers sign regulatory forms & uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
Qualifications & Skills
University degree.
Knowledge of the Banking Services & Products.
Excellent communication and interpersonal skills
0-2 years of experience
Passing of the bank’s formal entry tests and panels for this position
About Alexbank
Established in 1957, ALEXBANK is today one of Egypt’s leading private sector banks, participated by the Intesa Sanpaolo Group since 2007.
ALEXBANK owns one of the largest private sector branch networks with a total of 170 branches located in every major Egyptian governorate employing over 4,500 individuals who proudly serve about 1.5 million customers, playing a vital role in Egypt’s economic present and future. ALEXBANK actively serves the widest spectrum of segments by providing value added financial products, services and solutions to Retail, Small Business, Medium and Corporate Enterprises.
ALEXBANK is currently in the midst of a radical digital transformation aimed at providing our customers with the most unique of banking experiences , via our seamless multi-channel experience incorporating Internet & Mobile Banking, Cards, Electronic wallets, and the latest generation of point-of-sale & ATMs, all powered through the power of Big Data and empowered by key players in the Fintech ecosystem.
